Oh Buba Terms of Service

Last updated: 19 August 2026

Welcome to Oh Buba.

These Terms of Service govern your use of the Oh Buba website and your purchase of products through our online store. By accessing our website or placing an order, you agree to be bound by these Terms of Service.

If you do not agree with these terms, please do not use our website or purchase products from us.

1. About Oh Buba

Oh Buba is an online baby clothing and lifestyle brand operated in South Africa.

In these Terms, "Oh Buba", "we", "us" and "our" refer to Oh Buba. "You" and "your" refer to the person accessing our website or purchasing our products.

2. Using Our Website

You agree to use our website only for lawful purposes.

You may not:

• Use the website for fraudulent or unlawful purposes.

• Attempt to gain unauthorised access to our website, systems or accounts.

• Interfere with the operation or security of the website.

• Copy, reproduce or commercially exploit our content without our written permission.

• Use our website in a manner that could damage Oh Buba or its reputation.

We reserve the right to suspend or restrict access to our website where reasonably necessary.

3. Products

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes and other information displayed on our website are accurate.

However, colours may appear differently depending on your device or screen settings.

Product availability may change without notice.

We reserve the right to limit quantities of products available for purchase where reasonably necessary.

4. Pricing

All prices displayed on our website are shown in South African Rand (ZAR), unless otherwise stated.

Prices may change from time to time. However, changes in price will not affect an order that has already been accepted and paid for, except where an obvious pricing error has occurred.

If an obvious pricing error occurs, we will contact you and give you the option to confirm the order at the correct price or receive a full refund.

Where applicable, delivery charges and other additional costs will be displayed before you complete your purchase.

5. Orders

When you place an order, you are making an offer to purchase the products selected by you.

Your order is subject to product availability and payment confirmation.

An order confirmation email confirms that we have received your order. It does not necessarily mean that the order has been finally accepted where circumstances require further verification.

If we are unable to fulfil an order, we will notify you as soon as reasonably possible and refund any amount you have paid for the unavailable product.

6. Payment

Payments are processed through the payment methods made available on our website.

You confirm that you are authorised to use the payment method provided.

We do not store complete payment-card information on our website where payment processing is handled by a third-party payment provider.

7. Delivery

We will deliver your order to the delivery address provided during checkout.

Delivery times are estimates and may vary depending on the destination, courier service, public holidays, unforeseen circumstances and other factors outside our reasonable control.

You are responsible for providing an accurate delivery address and contact information.

If an incorrect address is provided and the order needs to be re-delivered, additional delivery charges may apply where reasonably applicable.

8. Returns, Exchanges and Refunds

Our Return & Exchange Policy forms part of these Terms of Service.

Please refer to our Return & Exchange Policy for information about:

• Change-of-mind returns.

• Size exchanges.

• Damaged or defective products.

• Incorrect products.

• Refunds.

• Return shipping costs.

Nothing in our return policy limits any rights you may have under applicable South African consumer-protection legislation.

9. Consumer Rights

Nothing in these Terms of Service is intended to exclude, restrict or waive any rights that cannot lawfully be excluded under applicable South African law.

Where a provision of these Terms conflicts with a mandatory consumer right, the applicable law will prevail.

We aim to deal with customers fairly and transparently and to comply with applicable consumer-protection requirements.

10. Intellectual Property

All content appearing on the Oh Buba website, including but not limited to:

• Logos.

• Brand names.

• Product photographs.

• Graphics.

• Illustrations.

• Videos.

• Written content.

• Designs.

• Website layouts.

is owned by or licensed to Oh Buba and is protected by applicable intellectual-property laws.

You may not reproduce, modify, distribute, sell, publish or commercially exploit our intellectual property without our prior written permission.

11. User Content

If you submit reviews, photographs, testimonials or other content to Oh Buba, you confirm that you have the right to provide that content.

By submitting content, you grant Oh Buba permission to use, reproduce and display that content for legitimate business and marketing purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, misleading, offensive, defamatory or otherwise inappropriate.

12. Website Accuracy and Availability

We make reasonable efforts to keep our website accurate and available.

However, we do not guarantee that:

• The website will always be available or uninterrupted.

• The website will always be free from errors.

• All information will always be completely current.

• The website will be free from technical issues.

We may temporarily suspend website access for maintenance, upgrades or other legitimate business reasons.

13. Third-Party Services

Our website may use third-party services, including payment processors, courier companies, analytics providers and other technology providers.

Those services may have their own terms and privacy policies.

Oh Buba is not responsible for the independent actions, policies or systems of third-party service providers, except to the extent required by applicable law.

14. Limitation of Liability

To the extent permitted by law, Oh Buba will not be responsible for losses that arise from circumstances beyond our reasonable control.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law.

We do not exclude or limit liability for matters that cannot legally be excluded or limited.

15. Events Outside Our Control

We will not be responsible for delays or failures caused by circumstances reasonably beyond our control, including natural disasters, severe weather, strikes, civil unrest, government action, infrastructure failures, courier disruptions, internet outages or other similar events.

Where such circumstances occur, we will take reasonable steps to minimise their impact on your order.

16. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store and protect personal information provided to us.

17. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will be published on our website together with the date on which it was last updated.

Changes will apply from the date they are published, unless otherwise stated.

18. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa.

Any dispute will be dealt with in accordance with applicable South African law and by a court or other dispute-resolution forum having appropriate jurisdiction.

19. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be interpreted or removed to the extent necessary, without affecting the validity of the remaining provisions.

20. Contact Us

If you have questions about these Terms of Service, your order or our policies, please contact Oh Buba through the contact details provided on our website.

Oh Buba
South Africa

Last updated: 19 August 2026